Privacy Policy for Short-Term Rental Business

1. Introduction:

Thank you for choosing Portugal Here I Come Team for your short-term rental needs. This privacy policy outlines how we collect, use, and protect your personal information.

2. Information We Collect:

a. Reservation Information:

• When you make a reservation, we collect information such as your name, contact details, payment information, and reservation preferences.

b. Identity Information:

• For compliance with local laws, we may collect and store identity information, including but not limited to government-issued identification.

c. Communication Data:

• We may collect information from your communications with us, including emails and messages.

3. How We Use Your Information:

a. Reservation Processing:

• We use your information to process and manage your reservations and provide the services you requested.

b. Legal Compliance:

• To comply with local laws, we may use your identity information to report guest stays to the relevant authorities.

c. Communication:

• We use your contact information to communicate with you about your reservation, provide updates, and respond to inquiries.

4. Data Security:

a. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

b. Payment transactions are processed through secure payment gateways, and we do not store your payment details.

5. Third-Party Services:

a. We may use third-party services for certain aspects of our business, such as payment processing. These services have their own privacy policies, and we recommend reviewing them.

6. Cookies and Tracking:

a. We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

7. Your Choices:

a. You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

8. Changes to Privacy Policy:

a. We may update this privacy policy periodically. Any changes will be posted on our website.

9. Contact Information:

If you have questions about this privacy policy or your personal information, please contact us at Rosário Sousa Pinto from Monday to Friday 9AM to 6PM GMT0 on her whatsapp or phone +351 928 105 959, or Cristina Silva +351 91 051 22 05, in extreme cases of emmergency or out of hours, be sure you read the instructions well and you can contact Margarida Silva +351 96 24 360 23.

10. Governing Law:

This privacy policy is governed by the laws of Portugal.

Thank you for trusting Portugal Here I Come Team with your short-term rental needs.